Overview
Universum Global Services ("UniversumGS", "we", "our") does not collect personal data without consent. If we ever request information, it is solely to deliver a service you have asked for and to communicate with you about that service.
1. Information We Collect
Information you provide
Examples include your name, email address, or company details when you contact us or request a demo.
Automatic data (minimal)
We may collect minimal technical data (e.g., standard logs) required for security and reliability of the website. We do not build profiles or sell personal data.
2. How We Use Your Information
We use your information to: (a) respond to inquiries, (b) provide requested services or demos, and (c) improve reliability and security of our systems.
3. Data Protection
We implement reasonable technical and organizational measures to protect information against unauthorized access, alteration, or disclosure.
4. Verify2Buy Mobile App
Our Verify2Buy mobile application is an AI-powered anti-counterfeit and product intelligence platform. This section describes how we collect and use data within the app.
Account Registration & Email Collection
When you sign in with Google or Apple, we collect your:
• Email address — used to identify your account, send reward notifications, and communicate redemption information
• Full name — used to personalise your experience
• Authentication provider (Google or Apple) — used to manage your sign-in
We do not use your email for marketing without your explicit consent. You may use the app as a Guest without providing any personal information, however Guest accounts expire after 30 days.
Product Scanning Data
When you scan products using Verify2Buy, we collect:
• Barcode data and product identifiers
• Scan timestamp and approximate GPS location (only if you grant location permission)
• Device information (for app functionality and bug fixes)
We use this data to calculate confidence scores, improve our product database, identify counterfeit patterns, and enhance app performance. All data is anonymized and aggregated for analysis purposes.
AI Image Comparison
When you use the Compare Image feature, we collect:
• A photo taken by your camera of the product you are holding
• The reference product image from our database
Both images are sent to Anthropic's Claude AI API for visual comparison analysis. The photo is temporarily processed to determine whether your product matches the reference image. We do not permanently store the captured photo on our servers beyond what is needed for the comparison. The AI analysis result (match/mismatch, confidence score, reasons) is stored against your scan record.
Anthropic's privacy policy applies to data processed through their API. See anthropic.com/privacy for details.
Receipt Upload
When you upload a purchase receipt to earn bonus points, we collect:
• A photo of your receipt
• Product barcodes visible on the receipt (extracted by AI)
• Total price paid (extracted by AI)
• Purchase date (extracted by AI)
We do not collect, read, or store: your name, credit card or payment details, card numbers, billing address, loyalty card numbers, or any other personal information visible on the receipt. Our AI is specifically instructed to extract only product barcodes, price, and date — nothing else.
The receipt image is stored securely in our cloud storage (AWS S3) and is only used to verify your purchase for points eligibility. You may request deletion of your receipt images at any time by contacting us.
Report Fake
When you submit a fake product report, we collect:
• The product barcode you are reporting
• Your reason for the report (selected from a predefined list)
• Optional notes you choose to provide
• An optional photo of the suspected fake product
• Your approximate location at time of report (if location permission is granted)
Fake reports are used to improve our Consumer Confidence Score algorithm and to alert other users about potential counterfeits. Reports are reviewed and aggregated — individual reports are not publicly attributed to you by name.
You may submit a maximum of 5 fake reports per day. One report is permitted per product per account to maintain data integrity.
Rewards & Points
We maintain a points balance and transaction history associated with your account. This includes points earned from valid scans, receipt uploads, and fake reports. Points history is stored on our secure servers and linked to your user account.
Important: Consumer Confidence Score Disclaimer
The Consumer Confidence Score is a statistical indicator based on product scan history, database verification, and user reports. This score is provided for informational purposes only and should not be considered as a guarantee of product authenticity.
Verify2Buy makes no warranties or representations about the accuracy or completeness of this information. Users should exercise their own judgment and consider multiple factors when making purchasing decisions. We are not liable for any losses, damages, or claims arising from reliance on the Consumer Confidence Score.
The score is calculated using automated algorithms and may not reflect the actual authenticity or quality of any product. Always verify products through official channels when possible.
Your Rights
You have the right to request deletion of your data at any time. Contact us at privacy@universumgs.com with your request. Please note that deleting historical data may affect the accuracy of confidence scores for products you've previously scanned.
5. Contact
Questions about this policy? Email us at privacy@universumgs.com.